Privacy Policy

Effective Date: July 4, 2026

This Privacy Policy describes how Refactor Media Inc. (“we,” “us”) collects, uses, and shares information in connection with the Volleyball Rotations app and volleyballrotations.app (together, the “Service”). We may update this policy from time to time; continued use of the Service after an update means you accept the revised policy.

CONTACT US

For the fastest response, please use in-app support. You can also reach us at:

Refactor Media Inc.
Attn: Privacy
1905 Sevilla Dr. STE 1
Roseville, CA 95747-5062
[email protected]

THE DATA WE COLLECT

Data you provide us directly

Identifiers and contact information you give us (name, email, phone number)
Your Rotations Key and related rotation data
Messages you send us (chat history, support requests)
Anything you voluntarily submit (e.g. rotation-recovery info, survey responses, promotional entries)

Data we collect automatically

A random, per-installation analytics identifier assigned by Google Analytics for Firebase. This identifier is not linked to your name, email, or account.
In-app usage events (for example, which screens and features you use), so we can understand how the app is used and improve it.
Your approximate, city-level location, derived from your IP address, for the same analytics purpose.

Data we collect from our partners

Analytics data processed by Google Analytics for Firebase to help us understand app usage. This is not used for advertising, and is not used to track you across other companies’ apps or websites.
Data you’ve made available to us from a third-party service (such as Google), where you’ve chosen to connect that service to the app.

WHY DO WE COLLECT YOUR DATA

To make the Service work

Create and maintain your account
Keep the Service running and functional
Verify and confirm payments
Deliver the features you request
Send you Service-related notifications

To make the Service more suitable for our users

Improve and refine the Service and its usability
Maintain our relationship with you
Support community features
Personalize your experience
Respond to your feedback and provide support
Offer promotions across our platforms and by email
Send you notices about updates, patches, and security advisories

To analyze, profile, and segment

We use Google Analytics for Firebase to see which features and screens are used, so we can prioritize improvements. This analysis is anonymous and is not linked to your identity.

WHO CAN SEE YOUR DATA

In addition to Refactor Media Inc, the following service providers can access limited data as needed to operate the Service:

Google (Google Analytics for Firebase) – receives anonymous app-usage analytics, described above. Not used for advertising.
Apple and Google – process in-app purchases through the App Store / Google Play; we do not see or store your payment details.
Our own servers (Refactor Media Inc) – store your Rotations data under your device-generated Rotations Key so it can sync across your devices.

We do not sell your data, and we do not share it with data brokers or advertisers.

INTERNATIONAL DATA TRANSFERS

The Service operates globally, and your information may be transferred to and processed in countries other than your own. Where required, we use appropriate safeguards for these transfers, including EU-approved standard contractual clauses and other lawful mechanisms.

YOUR RIGHTS AND OPTIONS

Access the personal data we hold about you

On request, we will provide the personal data we hold about you in an electronic format.

Your other rights

You can correct inaccurate data, request deletion, object to certain uses or sharing of your data, and ask us to limit how it’s used or disclosed. We’ll respond within a reasonable time. To exercise these rights, contact us using the details in “Contact Us” above. We may verify your identity (e.g. via a purchase receipt, account details, or security questions) before acting on a request. You may also authorize an agent to act on your behalf by having them contact support. We will not discriminate against you for exercising these rights.

COOKIES AND SIMILAR TECHNOLOGIES

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. Cookies and similar technologies allow us and our partners to store their preferences and track your activities within the Service. Note that our partners may operate under their own privacy policies.

We and our partners collect and store information about users’ interactions with unaffiliated websites and applications that use our technologies, including cookies and similar tracking technologies. This allows us to infer the presence of a common user or household behind multiple devices or browsers, for instance, and then link those browsers and devices into a device graph. We do so in order to

detect and prevent fraud;
analytics, personalization and attribution;

You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

HOW DO WE PROTECT YOUR DATA

Security Safeguards

We maintain administrative, technical, and physical safeguards designed to protect your data against unauthorized access, loss, misuse, or damage.

Data retention

We retain your data while your account is active or as needed to provide the Service. After a deletion request, we may retain some data where necessary for legal compliance, dispute resolution, or to enforce our agreements.

CHILDREN

The Service is not directed to children under 13 (or the applicable age in your jurisdiction), and we do not knowingly collect information from children. A parent or guardian may ask us to review, change, or delete a child’s information. If we learn a child has provided information to us in violation of this policy, we will delete it (unless we’re legally required to keep it) and close or downgrade the child’s account.

FOR CALIFORNIA RESIDENTS

See our California-specific disclosures.